Refund policy

We offer free 14-day return policy from the date you have received your order. 

Your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

For more information or refund inquiries please don't hesitate to contact us via support@creaturecomfort.eu.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.